I posted a new video on youtube explaining a couple steps I always take before buying a new computer.
I check out resellerratings.com and I check out bbb.org (Better Business Bureau). Both of these places reveal important information about the company. The information comes from actual customers. Nothing could be more relevant.
By investigating companies a bit before you buy from them, you can avoid an unpleasant buying (and owning) experience.
Check out the video (best viewed in HD – full screen).
Also check out my page on the top 5 things to look for when buying a new computer.